Frequently Asked Questions about Peachy Digital.

  • Peachy Digital is a boutique digital marketing studio of one specialising in paid social and email direct marketing (eDM), with additional services including organic social, community management, basic websites, marketing mentorship, and social media training.

  • Primarily medium sized businesses, with a focus on e-commerce (though service-based businesses are welcome too). We work best with clients who genuinely value marketing and want a bespoke approach rather than a cookie-cutter package.

  • You get senior-level attention on your account, every time with no handing your brand off to a junior team member. We keep our client list deliberately small so we can stay hands-on, and around 70% of our clients have stayed with us since day one.

  • Over 9 years across agencies (TBWA/Melbourne & Clemenger BBDO), in-house teams, and independent consulting, spanning FMCG, alcohol, retail, automotive, e-commerce, and equestrian industries.

  • It depends on the service. Some services run on a monthly retainer, others are billed hourly — whichever suits the scope of work best. We'll walk you through the right structure for your needs during onboarding.

  • We really want to ensure all our clients and partner receive the results they are chasing so therefore, we recommend a minimum ad spend of $1,000 per month to give your campaigns enough room to gather meaningful data and perform well.

  • Onboarding typically takes 1–2 weeks from when we confirm the scope of work and contract/proposal is signed.

  • Both. Some services like website builds or SOP presentations are one-off projects, while paid social and eDM management are typically ongoing.

  • Yes — we offer whitelisting and consulting services, taking full ownership of a channel (like paid social) on behalf of other agencies and their clients. All executed with confidentiality in mind.

  • We're transparent and dislike jargon. Our decision are based on the KPIs you provide us and tied to real business outcomes. If something isn't working, we won't keep spending time or money on it, I’m entrepreneurial at heart too!

  • Yes — we offer marketing mentorship and social media training for business owners who want to build in-house skills and confidence rather than (or alongside) outsourcing.

  • We're based just outside Bendigo, Victoria, and work with clients remotely regardless of location.

Frequently Asked Questions about Process & Expectations.

  • Yes, our minimum retainer term is 3 months. This gives your campaigns enough time to gather data and generate real results anything shorter rarely tells the full story.

  • Reporting is included as standard in all retainer packages. For small, ad-hoc projects outside a retainer, reporting is costed separately.

  • As a general guide, allow a minimum of 3 months. That said, some businesses see results from the outset, depending on the service and starting point.

Frequently Asked Questions about Scope.

  • We can supply ad copy ourselves, and creative can either be produced by us or in collaboration with our trusted partners whatever suits your budget and needs.

  • Beyond Meta and TikTok, we also run campaigns on Google Ads, LinkedIn, Pinterest, X, Snapchat, and Shop.

  • Yes, eDM works as a standalone service. That said, we typically recommend pairing it with paid social for the best overall results.

  • Cancelling a retainer requires 30 days notice. If you just need a break, you can pause for up to 60 days with 14 days' notice.

  • Yes — we provide a formal contract for all new clients, and we're always happy to discuss signing an NDA if needed.

  • Credit card or bank transfer. We also offer payment arrangements for our courses or if required.